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The Retail & Consumer Index
Keeping Retail Leaders Up to Date with Customer Experience Insights
Get Insights Retail & Consumer Leaders Listen To & Take Action On
Get Insights Retail & Consumer Leaders Listen To & Take Action On
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Direct to Consumer
Retail
eCommerce
Luxury
Consumer

Acumen by G & Co.

Talk to the world,
transform your brand.

Connect with 60,000 consumers across any demographic, ethnographic, and psychographic profile to drive your strategy and execution.

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38,476
 Respondents

Understand Your Customer All Over Again

What was your biggest drawback from
your experience with the product?

Rate Chanel’s retail experience on a scale from 1
to 10. Provide  a 1 minute video explanation.

When shopping in-person, what is your
expectation of having an excellent experience?

What’s the biggest reason you consider
yourself a loyal customer of Nike?

What feature would enhance your
experience with this brand?

What was your biggest drawback from
your experience with the product?

Rate Chanel’s retail experience on a scale from 1
to 10. Provide  a 1 minute video explanation.

When shopping in-person, what is your
expectation of having an excellent experience?

What’s the biggest reason you consider
yourself a loyal customer of Nike?

What feature would enhance your
experience with this brand?

Insights

Strategy

Brand Experiences
Commerce
Loyalty & Advocacy
Membership
Omnichannel
Brand Experiences
Commerce
Loyalty & Advocacy
Membership
Omnichannel

Talk to 60,000 Global & U.S. Consumers

Global consumers dashboard
Access live consumer sentiment and measured data on your market and competitors. Platform serving NA, LATAM, EU, APAC, MENA.
Customized target profiles
Tailor your audience set to fit your brand and target demographic across generation, gender, income, and consumer preferences.
Brand intelligence reports
Your organization's needs are unique and specific. To facilitate informed decision-making, we align our strategists and researchers with our comprehensive insights.
48-hour turnaround
Request custom survey research delivered as quickly as two days.

Overview

01
9,000 US consumers and 60,000 surveyed globally
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02
Rigorous methodology to ensure high quality consumer respondents and answers
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03
Custom briefings specific to your company’s standing and current initiatives & priorities
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04
Quarterly brand intelligence reports with actionable insights and takeaways for your company to implement
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Industries

Retail
Elevate your brand by optimizing retail operations and enhancing customer experiences.
Luxury & Fashion
Enhance your standing by driving personalized luxury experiences sought by consumers.
Consumer Goods
Revolutionize your business strategies by analyzing consumer purchases, from cars to credit card upgrades.
Travel & Hospitality
Redefine guest experiences and travel hassles by delivering personalized services to stay ahead.
Learn how Nike expertly curated its direct-to-consumer strategy through a meticulously refined digital experience.
Learn how Marriott Bonvoy successfully reimagined the travel experience by embracing a digital platform-driven approach.
Learn how Psycho Bunny reimagined their design for an optimized shopping experience.
Read how Burberry revolutionized the luxury fashion landscape with a groundbreaking digital transformation in commerce.

FAQs

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