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Digital Experience Platforms (DXP) Agency

G & Co. creates digital strategies that lead the way. Our scalable, future-ready DXP solutions transform how brands connect with customers, ensuring optimized engagement and sustainable growth in a rapidly changing digital landscape.

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G & Co. has over 7+ years of experience working with Adobe Experience Cloud, helping clients to implement, integrate and optimize the platform to drive business results.
26
G & Co. has a team of more than 25 employees who are certified experts across the Adobe platform.
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Digital Experience Platforms (DXP) Agency Services

We go beyond simply implementing digital experience platforms (DXP)—we develop custom solutions that generate tangible business results. We approach digital transformation as a journey, not a destination. G & Co. helps brands harness the power of digital experience platforms to navigate this journey with confidence. Through a blend of data analytics, content personalization, and smooth integration capabilities, we deliver experiences that connect on a deeper level while ensuring operational efficiency. Our focus on creating consistent, omnichannel customer engagement helps brands build stronger relationships, achieve digital transformation, and stay ahead in a rapidly changing market.

Digital Transformation

Digital transformation goes beyond merely adopting new technology—it’s about aligning your brand’s digital strategy with future business goals. Our approach combines the power of advanced DXPs with hands-on expertise to help brands increase agility, streamline operations, and continuously innovate.

Customer Experience (CX)

Customer experience is at the core of everything we do. We help brands design personalized, meaningful interactions that foster satisfaction, loyalty, and advocacy. Leveraging advanced DXPs, we create harmonious customer journeys that not only resonate with your audience but also streamline every touchpoint, ensuring that your brand consistently delivers exceptional CX.

Data Analytics

In today’s data-driven world, every decision counts. We integrate advanced data analytics within DXPs to provide brands with clear, useful insights. By understanding customer behavior and performance metrics, we help you refine strategies, improve outcomes, and stay responsive to evolving customer needs.

Content Personalization

Personalization is key to standing out in the digital landscape. G & Co. leverages sophisticated DXPs to tailor content that aligns with individual user preferences and behaviors. The result? Stronger connections with your audience, deeper engagement, and increased customer loyalty that translates into measurable growth.

Process Automation

We believe that operational efficiency shouldn’t come at the cost of innovation. G & Co. implements strategic process automation within DXPs to help brands automate repetitive tasks, streamline workflows, and focus on what matters—delivering great customer experiences. The outcome is more efficient operations that fuel growth and reduce costs.

Integration Capabilities

True digital transformation requires effortless integration. G & Co. excels in creating unified digital ecosystems by enhancing integration capabilities within DXPs. We ensure that your systems, data, and workflows are connected, allowing for better collaboration, optimized processes, and improved customer engagement.

Omnichannel Experience

Your customers expect consistent, effortless interactions across all channels, and G & Co. is here to help you deliver. By leveraging advanced DXPs, we create omnichannel experiences that provide a cohesive, engaging journey for your customers, wherever they are. This consistency strengthens brand loyalty and ensures that your message resonates at every touchpoint.

User Experience

Great design goes beyond aesthetics—it’s about crafting intuitive, impactful experiences that engage users and boost conversions. We combine our deep expertise in UI/UX design with the capabilities of advanced DXPs to craft user-centered solutions that enhance usability, boost satisfaction, and contribute to your business’s success.

Our Impact as a Digital Experience Platforms (DXP) Agency

We help brands navigate their most pressing challenges and uncover new opportunities through custom digital experience platforms (DXP). Our consumer-centric, business-focused approach ensures that every solution aligns with your brand’s vision and market demands. With the help of our Acumen benchmarking research, we deliver practical insights into consumer sentiment and market trends, empowering you to make informed decisions that boost both engagement and growth.

Enhanced Customer Engagement

Our approach is all about crafting meaningful, unique experiences that resonate with your customers, fostering loyalty, enhancing satisfaction, and supporting sustainable growth. When your brand understands its audience, engagement follows naturally.

Scalable Digital Infrastructure

Growth demands flexibility, and we’re here to help you scale seamlessly. Through the implementation of flexible DXPs, we enable brands to meet increasing customer demands while efficiently managing their digital assets. As your business grows, we ensure that your digital ecosystem performs robustly—ready to scale when you are.

Streamlined Operations

Efficiency is key to staying competitive. G & Co. optimizes operations through process automation and enhanced integration capabilities within DXPs, allowing you to focus on what really matters. We streamline workflows, eliminate redundancies, and help your team concentrate on strategic initiatives.

Unified Omnichannel Experiences

Consistency across every touchpoint is critical in today’s connected world. Leveraging the power of DXPs, we help you maintain consistent messaging and experiences, strengthening brand loyalty and recognition wherever your customers engage.

Customer Journey Optimization

Every touchpoint matters, and we help brands streamline the customer journey from start to finish. Whether it’s eliminating friction points or enhancing key moments, we ensure that your customers enjoy smooth, satisfying experiences that increase conversion rates and retention.

Improved Brand Visibility

Visibility drives growth, and we help you stand out in competitive markets. We enhance brand visibility through targeted SEO and digital marketing strategies that are targeted to your specific goals. By optimizing content and leveraging powerful analytics within DXPs, we help boost your online presence, attract more traffic, and build recognition—ensuring your brand rises to the top and remains there.

Testimonials

Aaron Bellack
Manager, Marketplace Operations
Saks Fifth Avenue

"G & Co. is a dynamic, resourceful, and engaging team that can dive in, collaborate across teams, and deliver actionable insights. I would recommend them for any company that requires strategic thinking and leadership."

Alexandra Reed
Director, Digital Marketing EMEA
Nike

"Upon reviewing multiple alternatives, our selection fell on G & Co., - a choice that has been absolutely precise from the very start. This collaboration has brought forth immense value and positivity for Nike, making it an exceptionally gratifying endeavor."

Akio Tanaka
Senior Director, Digital Transformation
Toyota

"G & Co.'s team exemplifies strategic expertise and fearless innovation. Their commitment to solving complex problems is commendable."

Patricia Miller
Senior Director, Customer Experience
Enterprise Airline

"G & Co. is a blend of passion, collaboration, and unmatched digital expertise, always exceeding our business expectations."

$10
Billion

Robust strategy delivered to meet revenue goal by 2027.

102
+

Million people reached after implementation of user experience design.

38
%

Uplift in brand eCommerce redesign impacting customer retention.

162
%

Increase in online direct-to-consumer conversion.

100
+

Delivers & consumers benchmarked across the United States for a 3-month survey.

2
Months

Created a full-scale, responsive UX/UI design for desktop, mobile, and tablet.

1
Million

Downloads of the Toyota app for convenient, vehicle management.

3
Months

Re-design accomplished

478
%

Increase in campaign reach with new market targeting

2
Months

Mobile app design accomplished from start to finish

23
Million

Average monthly insights report downloads

$10
Billion

Robust strategy delivered to meet revenue goal by 2027.

102
+

Million people reached after implementation of user experience design.

38
%

Uplift in brand eCommerce redesign impacting customer retention.

162
%

Increase in online direct-to-consumer conversion.

100
+

Delivers & consumers benchmarked across the United States for a 3-month survey.

2
Months

Created a full-scale, responsive UX/UI design for desktop, mobile, and tablet.

1
Million

Downloads of the Toyota app for convenient, vehicle management.

3
Months

Re-design accomplished

478
%

Increase in campaign reach with new market targeting

2
Months

Mobile app design accomplished from start to finish

23
Million

Average monthly insights report downloads

Our Expertise as a Digital Experience Platforms (DXP) Agency

We’re passionate about helping brands create meaningful digital experiences that fuel both customer engagement and business success. With years of experience working with some of the world’s most recognizable names—Nike, Saks Fifth Avenue, Marriott, and more—our team of 100+ strategists and experience specialists brings deep industry knowledge to every project. Whether it’s retail, fashion, or consumer goods, we’ve been there, providing strategic insights that guide brands through today’s fast-moving digital landscape. Our mission is to be a partner and a trusted advisor who helps you stay ahead by creating solutions that are as unique as your business.

Expertise That Drives Results

We bring years of hands-on experience across industries like retail, fashion, and consumer goods to every client engagement. Our deep understanding of these markets means we’re ready to help you navigate complex challenges, whether it’s optimizing digital touchpoints, crafting a new customer journey, or fostering lasting growth.

Custom Client Solutions

No two brands are the same, and neither are their needs. That’s why we take a highly personalized approach to every project. We craft DXP strategies that are specifically customized to your business goals, ensuring that every solution—from enhancing customer engagement to streamlining operations—delivers real, measurable impact. We’re here to help you solve your most pressing challenges, whatever they may be.

Agile Development Methodology

In today’s ever-changing market, agility is key. We embrace an agile development approach that allows us to quickly adapt to shifting business needs and emerging trends. Our iterative processes mean we can move fast, delivering continuous improvements and accelerating time to market—helping you stay ahead of the competition.

Crafting Stories That Connect

Every brand has a story to tell, and we help you tell it in the most engaging way possible. G & Co. specializes in crafting creative content strategies that resonate with your audience. By leveraging the power of DXPs, we deliver personalized, high-impact content that not only drives engagement but builds sustained brand loyalty.

Continuous Performance Optimization

Digital platforms are never static—they need constant tuning to perform at their best. We focus on continuous performance optimization, regularly analyzing your platform’s performance and making adjustments as needed. Whether it’s improving loading times, refining UX, or enhancing content personalization, we make sure your digital experience delivers on every level.

Strong Brand Collaborations

We believe in building lasting partnerships. We collaborate with some of the world’s most forward-thinking brands to create impactful digital experiences that push the envelope. By working closely with your team, we ensure you have access to the latest industry-leading strategies, tools, and best practices—so you’re always innovating, always ahead.

Real Estate & Accommodation

We specialize in crafting digital strategies that transform how customers engage with real estate—be it condos, homes, or boutique hotels. Our solutions streamline operations, enhance customer touchpoints, and keep you competitive in a dynamic market where digital engagement is key.

Automotive & Transportation

From enhancing digital engagement for automotive brands to improving the customer experience for airlines, G & Co. offers custom DXP strategies that increase user satisfaction and streamline operational efficiency across the automotive and aviation sectors.

Fashion & Apparel

In the fashion industry, every detail counts. We empower brands, from haute couture to luxury accessories, to leverage DXPs for a dynamic digital presence that resonates with fashion-forward consumers, delivering engaging and innovative digital experiences.

Beauty & Personal Care

For beauty and personal care brands, we craft personalized digital strategies that engage customers across channels. Whether in cosmetics or skincare, our DXP solutions help boost brand visibility, customer loyalty, and engagement in a competitive landscape.

Food & Beverage

From dining to beverages, G & Co. helps food and beverage brands create flawless digital experiences that boost engagement and growth. Our DXP strategies ensure that each interaction—whether discovery or purchase—is smooth, intuitive, and brand-building.

Travel & Hospitality

Exceptional service today begins with the digital experience. We help travel and hospitality brands offer personalized, seamless digital interactions that make customers feel valued, whether booking a resort stay or a restaurant experience.

Home Goods & Interior Design

In the home goods and interior design space, G & Co. enhances brands’ digital experiences to inspire customers and strengthen online presence. Our strategies boost engagement and help brands stand out in a busy market.

Health & Wellness

For health and wellness brands, we create DXP solutions that enhance the customer journey and streamline processes. Whether for wellness centers or fitness clubs, we help you deliver outstanding digital experiences that enhance client loyalty.

Consumer Goods

In the diverse consumer goods sector, we foster digital transformation through DXP strategies that enhance brand visibility and operational efficiency. Our approach helps brands, from packaged goods to household products, stay competitive and respond to changing customer needs.

Leisure & Experiences

Experiences matter, and G & Co. ensures your brand’s digital touchpoints deliver memorable interactions. We specialize in DXP strategies that enhance customer engagement, creating standout moments for leisure brands in a competitive market.

Financial & Clientele

For wealth management and financial institutions, G & Co. delivers DXP strategies that foster trust and build lasting client relationships. Our digital solutions support seamless client interactions that enhance loyalty and satisfaction, aligning with your unique service approach.

Technologies

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FAQs

What are the benefits of hiring a digital experience platforms (DXP) agency?

Hiring a digital experience platforms (DXP) agency like G & Co. offers several strategic advantages that can significantly enhance your organization’s digital initiatives.

Firstly, G & Co. provides unique solutions that align with your specific business objectives, ensuring that all strategies are data-driven and outcome-focused. This results in a more personalized approach to customer interactions, enhancing brand loyalty and engagement. Secondly, partnering with G & Co. gives you access to industry-leading technologies and expertise that streamline processes, reduce operational costs, and improve overall efficiency.

Finally, we help organizations harness the power of analytics to foster continuous improvement, enabling informed decision-making based on real-time data insights. This positions your brand competitively in the market, fueling sustained growth.

How can a DXP agency enhance customer engagement?

A DXP agency like G & Co. enhances customer engagement by creating fluid and personalized interactions across all digital touchpoints. Our approach begins with understanding customer journeys through comprehensive data analysis, which allows us to tailor experiences based on individual preferences and behaviors.

By implementing dynamic content delivery systems, G & Co. ensures that users receive relevant information and offers in real time. This fosters deeper connections with your audience and improves satisfaction and loyalty.

Furthermore, we utilize advanced technologies like machine learning and predictive analytics to anticipate customer needs and adapt strategies accordingly. This proactive engagement model not only increases retention rates but also drives higher conversion rates and overall business success.

What should I look for in a digital experience platforms (DXP) agency?

When selecting a digital experience platforms (DXP) agency, look for a partner like G & Co. that demonstrates proven expertise across various industries and service areas. 

Another important aspect is the agency's innovative solutions. Evaluate the agency’s capabilities in areas such as personalization, automation, and analytics. G & Co. specializes in leveraging advanced technologies to upgrade customer experiences, ensuring that your business stays ahead in a competitive landscape.

A collaborative approach is also essential for a successful partnership. Working with G & Co. involves regular communication and collaboration, ensuring that your objectives are aligned and progress is measurable to drive mutual success.

Look for testimonials that illustrate the impact of G & Co. on client success, demonstrating our commitment to fostering measurable growth and value for your organization.

How do digital experience platforms improve operational efficiency?

Digital experience platforms like those implemented by G & Co. improve operational efficiency by streamlining and synchronizing processes across various customer touchpoints.

G & Co. specializes in integrating disparate systems and technologies to ensure a unified workflow, which reduces manual tasks and operational redundancies. We employ advanced tools such as cloud-based platforms and API integrations to automate and improve backend processes, minimizing errors and accelerating response times.

Our expertise in real-time analytics provides useful insights that enhance better decision-making and resource allocation. G & Co.’s solutions lead to cost savings, improved productivity, and a more agile and responsive organization.

What role does a DXP agency play in digital transformation?

A DXP agency like G & Co. plays a crucial role in facilitating digital transformation by providing strategic guidance and implementation support.

G & Co. helps organizations assess their current digital landscape, identify gaps, and develop a comprehensive transformation roadmap targeted to their unique needs. Our team leverages the latest technologies and best practices to ensure that digital initiatives are seamlessly integrated across all business functions. This holistic approach not only enhances customer experiences but also improves internal efficiencies.

Through ongoing support and optimization, G & Co. ensures that your brand remains adaptable in a rapidly changing digital environment, fostering sustainable growth and maintaining a competitive edge.

How can a DXP agency help with data analytics and insights?

A DXP agency like G & Co. provides invaluable support in data analytics and insights by harnessing advanced tools and methodologies to enhance informed decision-making. We begin by implementing robust analytics frameworks that capture critical customer data across all touchpoints, allowing for a comprehensive understanding of user behavior and preferences.

G & Co. also specializes in delivering real-time insights through predictive analytics, enabling organizations to anticipate customer needs and adjust strategies proactively.

By transforming raw data into actionable intelligence, G & Co. empowers brands to refine their marketing efforts, enhance customer experiences, and ultimately fuel revenue growth.

What industries benefit most from digital experience platforms?

Digital experience platforms offer transformative benefits across various industries, and G & Co. has successfully partnered with organizations in sectors including retail, hospitality, finance, and healthcare.

In retail, DXP solutions enhance customer engagement through personalized shopping experiences, fostering higher conversion rates and brand loyalty. In hospitality, G & Co. implements omnichannel strategies to enhance customer journey mapping and ensure smooth interactions across platforms. Financial services benefit from enhanced data analytics capabilities, allowing for improved customer segmentation and personalized service offerings. Healthcare organizations utilize DXPs to enhance patient engagement, streamline operations, and improve service delivery.

By leveraging G & Co.'s expertise, brands in these industries can stay ahead of market trends and achieve their strategic objectives.

How do DXP agencies ensure a cohesive omnichannel experience?

A digital experience platform (DXP) agency like G & Co. ensures a cohesive omnichannel experience by integrating various customer touchpoints into a cohesive strategy. This begins with a thorough assessment of existing channels and customer behaviors, allowing G & Co. to identify gaps and opportunities for improvement.

Through advanced API integration and robust data management, G & Co. connects disparate systems, enabling real-time data sharing across channels. This facilitates personalized interactions and consistent messaging, regardless of the platform. By leveraging analytics, G & Co. continuously monitors customer engagement across channels, ensuring alignment with brand objectives.

Additionally, G & Co. focuses on experience design to create intuitive user journeys that guide customers effortlessly across touchpoints, enhancing satisfaction and loyalty. G & Co.'s approach not only fosters a unified brand presence but also improves operational efficiency, resulting in a superior customer experience.

What types of services do digital experience platforms (DXP) agencies offer?

Digital experience platform (DXP) agencies like G & Co. offer a comprehensive suite of services designed to improve customer engagement and enhance brand performance. These services typically include strategy development, where G & Co. collaborates with brands to define their digital goals and objectives.

Content management and automation are also crucial offerings, enabling brands to efficiently manage their digital assets and deliver relevant content to the right audience at the right time. In addition, G & Co. specializes in analytics and insights, providing brands with actionable data that informs decision-making and strategy refinement.

Integration capabilities are another key service, as G & Co. seamlessly connects various platforms and technologies to ensure smooth operations. Furthermore, we offer UI/UX design and customer journey mapping, focusing on optimizing each interaction to enhance customer satisfaction. These services collectively empower brands to build effective digital experiences that foster engagement and loyalty.

Can a DXP agency improve brand visibility and awareness?

Yes, a DXP agency like G & Co. can significantly improve brand visibility and awareness through strategic initiatives designed to enhance online presence. By leveraging data-driven insights, G & Co. identifies target audiences and their preferences, allowing brands to craft custom marketing campaigns that resonate deeply.

G & Co. employs a multi-channel approach, integrating various platforms and touchpoints to amplify brand messaging. This includes optimizing search engine visibility through SEO strategies and content marketing, ensuring that the brand reaches its audience effectively.

Additionally, G & Co. focuses on brand storytelling, helping brands articulate their value propositions in a compelling way that captures attention and fosters connection. By utilizing social media and digital marketing channels, G & Co. enhances brand engagement, ultimately leading to increased visibility and awareness in a crowded marketplace.

Global Leadership

We’re 100+ individuals from across the world driven by innovation and diverse perspectives. We craft your brands innovations for the world of tomorrow.

Adrian Garnica
President
As the President of G & Co., Adrian is a visionary leader responsible for driving growth, managing teams, and fostering client relationships. With a proven track record at McKinsey and R/GA, Adrian has successfully developed and executed strategic visions, led consultant teams, secured major clients such as Nike, Google, and Louis Vuitton, and ensured top-quality project delivery. Adrian's expertise lies in scaling, operations, and client-agency collaboration.
Kevin Sonof
VP, Strategy
Kevin serves G & Co. as VP of Strategy, bringing an accomplished strategist perspective for driving growth, delivering high-quality consulting projects, and cultivating client relationships. With expertise in market research, cross-functional collaboration, and staying abreast of industry trends, Kevin has successfully worked with renowned brands such as AT&T, Verizon, Google, Facebook, and Coca-Cola.
Jimena Robles
Head of Marketing & Experience
As the Head of Marketing & Experience at G & Co. Jimena employs her skill of spearheading enterprise creative strategies and roadmaps. She previously oversaw client engagements at Edelman and Essence.
Juan Manuel Gonzalez
Chief Executive Officer
As the CEO of G & Co., Juan is a visionary leader driving the company's strategic direction and growth. With expertise in executive leadership, business development, and relationship management, Juan has successfully developed and executed business plans, expanded the firm's market presence, and worked with renowned brands such as Saks Fifth Avenue, Levi’s, and Coca-Cola while taking the company to a worldwide presence and expanding to more than fifty employees. He has been recognized by the CFDA, ANA, Wall Street Journal, and Inc.
Estella Mahone
Chief Financial Officer
Estella is a seasoned financial leader responsible for developing strategies, ensuring compliance, and optimizing financial stability. With expertise in financial planning, analysis, and risk management, Estella collaborates cross-functionally to drive strategic decision-making and enabling client missions.
Francisco Chung
VP, Digital
Francisco is a dynamic leader driving business growth through digital innovation. With a proven track record of developing and executing digital strategies, Francisco leads teams, identifies opportunities, and delivers tailored solutions for clients. With a rich background working with brands like Apple, Sony, and General Electric, he brings extensive expertise in driving growth, optimizing operations, and fostering strong collaboration with clients. His achievements have been recognized during his tenure as Creative Technical Director at Isobar, frog, and Material.
Jeff MacBride
VP, Project Management
Jeff excels in developing and implementing effective project management strategies. With a strong track record in leading teams and collaborating cross-functionally, Jeff ensures successful project delivery, client satisfaction, and continuous improvement. Having served renowned clients and brands, Jeff's expertise in scaling operations and fostering a collaborative culture is backed by achievements at Lockheed Martin and as an adjunct professor in project management.
Shaelyn Ventrano
Senior Project Coordinator
As our Senior Project Coordinator, Shaelyn's expertise lies in coordinating project activities and ensuring seamless execution. With a background as a Cryptologic Linguist and Division Lead in the US Navy, Shaelyn brings exceptional organizational and communication skills to the team to help monitor project progress, facilitate collaboration, and maintain meticulous documentation. Clients value Shaelyn's proactive approach, timely updates, and attentive service. Her dedication to process improvement and sharing best practices showcases her commitment to excellence in project management.
Jacob Wright
VP, Growth
Jacob helps G & Co. in his capacity to drive market expansion and revenue growth through strategic initiatives. With a strong business development track record in working with renowned brands like Nespresso, MGM Resorts, Microsoft, Johnson & Johnson, and Unilever, Jacob develops comprehensive growth plans, leveraging industry best practices, analyzing key performance indicators to identifiy areas for improvement and fosters a culture of collaboration and achievement. Prior experience at leading agencies includes roles as an Account Manager, Strategist, and Director of Strategy.

Capabilities

1/5

Brand Intelligence

We blend advanced analytics with strategic expertise to provide a comprehensive view of your market and competition.

Product Elevation

Our comprehensive approach to product elevation leverages cutting-edge technologies and user-centric designs, transforming ideas into impactful solutions.

Commerce Excellence

Our expertise in commerce acceleration lies in blending strategy with technology to create cohesive, impactful solutions.

Enterprise Transformation

We bring a holistic perspective to enterprise transformation, combining digital expertise with strategic insights to reimagine business processes.

AI & Data Evolution

We specialize in the seamless integration of AI and data strategies, ensuring that every implementation is tailored to meet specific business needs.

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