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Healthcare Agency & Consulting Firm

We’re a team of strategists, designers, and technologists working at the intersection of healthcare and digital innovation. Whether it’s crafting streamlined patient experiences, building AI-driven engagement strategies, or scaling digital transformation, we partner with healthcare brands to turn complex challenges into real opportunities. If you’re looking to shape the future of healthcare, let’s make it happen together with support from our trusted healthcare consulting services.

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Healthcare Agency & Consulting Firm Services

From AI to personalized medicine, healthcare is being reimagined for a digital-first world. Patients expect frustration-free experiences, providers need smarter systems, and brands must stand out in an increasingly competitive landscape. We help healthcare organizations navigate this transformation with strategies that deliver real impact. We’re not just consultants; we’re builders, problem-solvers, and partners in innovation. From crafting digital roadmaps to integrating AI-driven personalization, our healthcare management consulting team works alongside healthcare leaders to unlock new growth, optimize patient engagement, and future-proof operations.

Healthcare Strategy

Sustained success in healthcare isn’t about reacting to change—it’s about shaping the future with bold, strategic vision. As one of the best healthcare consulting firms, we help organizations craft forward-thinking strategies that align business goals with evolving market dynamics. Whether it’s navigating regulatory landscapes, optimizing operations, or designing patient-first models, we provide the clarity and execution to propel sustainable growth.

Market Analysis

Understanding where the industry is headed is just as important as knowing where it stands today. We are one of the healthcare consulting companies that deliver deep industry insights, leveraging advanced analytics to decode market trends, anticipate patient needs, and pinpoint growth opportunities. With data-backed intelligence, we help healthcare leaders make informed decisions and stay ahead of the curve.

Brand Positioning

Trust and credibility are everything in healthcare. We help brands refine their positioning, define their value proposition, and craft messaging that resonates with patients, providers, and stakeholders. With research-driven insights and compelling storytelling, our experience in healthcare marketing strategy ensures healthcare brands stand out—and stand for something.

Omnichannel Strategy

Patients don’t engage with healthcare in a single channel—they move fluidly between digital platforms, in-person care, and personalized touchpoints. We reflect the best practices of healthcare management consulting companies by designing  unified omnichannel experiences that connect with patients wherever they are, ensuring every interaction is intuitive, meaningful, and impactful.

Digital Transformation

The future of healthcare isn’t more software—it’s intelligent digital ecosystems that evolve with patient needs. As a forward-thinking digital healthcare agency, we modernize digital front doors, streamline workflows, and implement scalable infrastructure that enhances both patient and provider experiences. The result is smarter, more efficient operations that are ready for the future.

AI Integration

AI is transforming healthcare, but only when it’s applied with purpose. We leverage machine learning and predictive analytics to automate processes, personalize patient interactions, and improve clinical decision-making. From AI-driven diagnostics to personalized treatment recommendations, we make data work for better healthcare outcomes.

Patient Experience Optimization

An intuitive, patient-first experience isn’t a luxury—it’s a necessity. As part of our broader healthcare strategy offering, we help healthcare brands design intuitive digital touchpoints, leverage behavioral insights, and create experiences that build trust, improve adherence, and unlock better health outcomes.

Analytics Platforms

Better data means better decisions. We implement cutting-edge analytics platforms that provide real-time insights into patient behavior, market trends, and operational performance. With a clearer picture of what’s working (and what’s not), this intelligence powers our healthcare consulting solutions so that healthcare organizations can act faster, optimize strategies, and scale with confidence.

Testimonials

Aaron Bellack
Manager, Marketplace Operations
Saks Fifth Avenue

"G & Co. is a dynamic, resourceful, and engaging team that can dive in, collaborate across teams, and deliver actionable insights. I would recommend them for any company that requires strategic thinking and leadership."

Alexandra Reed
Director, Digital Marketing EMEA
Nike

"Upon reviewing multiple alternatives, our selection fell on G & Co., - a choice that has been absolutely precise from the very start. This collaboration has brought forth immense value and positivity for Nike, making it an exceptionally gratifying endeavor."

Akio Tanaka
Senior Director, Digital Transformation
Toyota

"G & Co.'s team exemplifies strategic expertise and fearless innovation. Their commitment to solving complex problems is commendable."

Patricia Miller
Senior Director, Customer Experience
Enterprise Airline

"G & Co. is a blend of passion, collaboration, and unmatched digital expertise, always exceeding our business expectations."

$10
Billion

Robust strategy delivered to meet revenue goal by 2027.

102
+

Million people reached after implementation of user experience design.

162
%

Increase in online direct-to-consumer conversion.

100
+

Delivers & consumers benchmarked across the United States for a 3-month survey.

2
Months

Created a full-scale, responsive UX/UI design for desktop, mobile, and tablet.

1
Million

Downloads of the Toyota app for convenient, vehicle management.

3
Months

Re-design accomplished

478
%

Increase in campaign reach with new market targeting

2
Months

Mobile app design accomplished from start to finish

23
Million

Average monthly insights report downloads

$10
Billion

Robust strategy delivered to meet revenue goal by 2027.

102
+

Million people reached after implementation of user experience design.

162
%

Increase in online direct-to-consumer conversion.

100
+

Delivers & consumers benchmarked across the United States for a 3-month survey.

2
Months

Created a full-scale, responsive UX/UI design for desktop, mobile, and tablet.

1
Million

Downloads of the Toyota app for convenient, vehicle management.

3
Months

Re-design accomplished

478
%

Increase in campaign reach with new market targeting

2
Months

Mobile app design accomplished from start to finish

23
Million

Average monthly insights report downloads

Our Impact as a Healthcare Agency & Consulting Firm

True healthcare transformation happens when technology serves people, not the other way around. Patients expect better experiences, providers need smarter tools, and organizations must navigate an increasingly complex digital landscape. Backed by extensive healthcare consulting expertise, G & Co. empowers healthcare brands to move forward with strategies that bridge innovation and impact. We take a human-centered approach, using real-world insights to design digital solutions that enhance patient engagement, improve interoperability, and ensure sustainable growth. Through Acumen, our global benchmarking platform, we are one of the healthcare consulting companies that provide healthcare leaders with the data they need to make smarter decisions. Our proactive success check-ins ensure strategies stay aligned with evolving needs, keeping organizations ahead in a rapidly shifting industry. With AI-driven personalization, advanced analytics, and unified omnichannel experiences, we help our clients build resilience, improve patient care, and set new standards for healthcare strategy excellence.

Making Healthcare Frictionless

Patients expect healthcare to be as frustration-free as any other digital experience. We help brands create intuitive, patient-first experiences that build trust and improve accessibility. By leveraging a data-driven healthcare marketing strategy and personalized touchpoints, we optimize every interaction—improving adherence, satisfaction, and long-term brand loyalty.

Connecting the Healthcare Ecosystem

Disconnected systems lead to inefficiencies and fragmented care. Through our integrated healthcare consulting services, we help healthcare organizations integrate digital solutions that enable smooth collaboration between providers, payers, and technology platforms. With a more connected infrastructure, organizations can enhance care coordination, streamline workflows, and deliver better patient outcomes.

Expanding Access with Telehealth & Virtual Care

Virtual care is no longer optional—it’s expected. We design telehealth strategies that scale, ensuring healthcare brands can meet growing patient demands while improving accessibility and efficiency. From frictionless digital consultations to remote patient monitoring, we leverage our healthcare strategy consulting expertise to help organizations create virtual care ecosystems that put patient needs first.

Shifting to Value-Based Care

Shifting from volume-based to value-based care requires smarter data, better insights, and optimized processes. Our healthcare management consulting teams leverage predictive analytics, AI-driven insights, and digital solutions to enhance care quality while maintaining financial sustainability and regulatory compliance.

Orchestrating the Patient Journey

Healthcare journeys are complex, but patient experiences shouldn’t be. We craft smooth, end-to-end experiences using advanced journey mapping, AI personalization, and omnichannel orchestration. By aligning touchpoints across platforms, our healthcare strategy work ensures healthcare brands deliver cohesive, intuitive, and patient-centric care.

Unlocking Consumer Insights with Advanced Analytics

Understanding patient behavior is key to delivering better care. We leverage deep consumer insights and real-time behavioral analytics to help organizations anticipate patient needs, refine engagement strategies, and create hyper-personalized experiences. With data-driven decision-making, healthcare brands can proactively meet evolving consumer expectations by working with healthcare consulting firms like us. 

Our Expertise as a Healthcare Agency & Consulting Firm

The healthcare industry is changing fast. Patients expect frustration-free digital experiences, organizations must navigate complex regulations, and innovation is no longer optional—it’s essential. We bring a team of 100+ strategists, designers, and technologists who specialize in healthcare digital transformation to deliver high impact healthcare consulting services. Great ideas spark change. We take it further by bringing them to life. From AI-driven personalization to end-to-end digital ecosystems, we help healthcare brands create smarter, more connected experiences that put patients first. Our deep healthcare strategy consulting expertise and data-backed insights ensure that every solution we craft is scalable, compliant, and built for long-term impact. With a proven track record of enabling growth, improving patient engagement, and optimizing operations, we partner with healthcare leaders to shape the future. If you’re ready to redefine what’s possible in healthcare, let’s make it happen together.

AI-Powered Patient Engagement

Patients expect care that’s tailored to their needs, and AI makes it possible. We harness machine learning and predictive analytics to create hyper-personalized experiences that improve adherence, optimize care delivery, and unlock better health outcomes. By integrating AI into digital touchpoints, we are one of the few healthcare management consulting companies that help healthcare brands build stronger, more meaningful connections with patients.

End-to-End Digital Solutions

Modern healthcare requires a cohesive digital strategy. From platform development to AI integration, we provide healthcare management consulting that guides organizations to streamline operations, improve efficiency, and scale innovation. Our approach ensures that every digital initiative is built with the right infrastructure, compliance measures, and long-term vision to support sustainable growth.

Human-Centered Healthcare Experiences

The best healthcare experiences are the ones designed with people in mind. We craft intuitive, accessible, and engaging digital experiences that put patient needs first. By mapping out streamlined interactions across physical and digital touchpoints, we help organizations build trust, improve satisfaction, and deliver better health outcomes. Healthcare consulting services from a digital healthcare agency ensure that every experience is centered around patient well-being.

Navigating Compliance Without Compromise

Regulatory complexity shouldn’t slow down innovation. We ensure that healthcare brands remain compliant while pushing the boundaries of what’s possible. With deep expertise in data privacy, security, and evolving legal frameworks, we help organizations mitigate risks, protect patient trust, and maintain operational integrity in an ever-changing regulatory landscape.

Market-Leading Consumer Research

Understanding patient behavior is key to staying ahead. Our proprietary Industry Indexes benchmark top brands, analyze emerging trends, and provide data-driven insights from thousands of consumers. By leveraging this intelligence, we are one of the healthcare management consulting companies that help healthcare organizations refine their strategies, optimize engagement, and achieve measurable growth.

Connected Healthcare Ecosystems

True innovation in healthcare means designing systems that connect, collaborate, and evolve together. With expertise across providers, payers, technology platforms, and regulatory frameworks, we help organizations create integrated solutions that enhance efficiency, improve patient care, and future-proof their business models.

Global Leadership

We’re 100+ individuals from across the world driven by innovation and diverse perspectives. We craft your brands innovations for the world of tomorrow.

Adrian Garnica
President
As the President of G & Co., Adrian is a visionary leader responsible for driving growth, managing teams, and fostering client relationships. With a proven track record at McKinsey and R/GA, Adrian has successfully developed and executed strategic visions, led consultant teams, secured major clients such as Nike, Google, and Louis Vuitton, and ensured top-quality project delivery. Adrian's expertise lies in scaling, operations, and client-agency collaboration.
Kevin Sonof
VP, Strategy
Kevin serves G & Co. as VP of Strategy, bringing an accomplished strategist perspective for driving growth, delivering high-quality consulting projects, and cultivating client relationships. With expertise in market research, cross-functional collaboration, and staying abreast of industry trends, Kevin has successfully worked with renowned brands such as AT&T, Verizon, Google, Facebook, and Coca-Cola.
Jimena Robles
Head of Marketing & Experience
As the Head of Marketing & Experience at G & Co. Jimena employs her skill of spearheading enterprise creative strategies and roadmaps. She previously oversaw client engagements at Edelman and Essence.
Juan Manuel Gonzalez
Chief Executive Officer
As the CEO of G & Co., Juan is a visionary leader driving the company's strategic direction and growth. With expertise in executive leadership, business development, and relationship management, Juan has successfully developed and executed business plans, expanded the firm's market presence, and worked with renowned brands such as Saks Fifth Avenue, Levi’s, and Coca-Cola while taking the company to a worldwide presence and expanding to more than fifty employees. He has been recognized by the CFDA, ANA, Wall Street Journal, and Inc.
Estella Mahone
Chief Financial Officer
Estella is a seasoned financial leader responsible for developing strategies, ensuring compliance, and optimizing financial stability. With expertise in financial planning, analysis, and risk management, Estella collaborates cross-functionally to drive strategic decision-making and enabling client missions.
Francisco Chung
VP, Digital
Francisco is a dynamic leader driving business growth through digital innovation. With a proven track record of developing and executing digital strategies, Francisco leads teams, identifies opportunities, and delivers tailored solutions for clients. With a rich background working with brands like Apple, Sony, and General Electric, he brings extensive expertise in driving growth, optimizing operations, and fostering strong collaboration with clients. His achievements have been recognized during his tenure as Creative Technical Director at Isobar, frog, and Material.
Jeff MacBride
VP, Project Management
Jeff excels in developing and implementing effective project management strategies. With a strong track record in leading teams and collaborating cross-functionally, Jeff ensures successful project delivery, client satisfaction, and continuous improvement. Having served renowned clients and brands, Jeff's expertise in scaling operations and fostering a collaborative culture is backed by achievements at Lockheed Martin and as an adjunct professor in project management.
Shaelyn Ventrano
Senior Project Coordinator
As our Senior Project Coordinator, Shaelyn's expertise lies in coordinating project activities and ensuring seamless execution. With a background as a Cryptologic Linguist and Division Lead in the US Navy, Shaelyn brings exceptional organizational and communication skills to the team to help monitor project progress, facilitate collaboration, and maintain meticulous documentation. Clients value Shaelyn's proactive approach, timely updates, and attentive service. Her dedication to process improvement and sharing best practices showcases her commitment to excellence in project management.
Jacob Wright
VP, Growth
Jacob helps G & Co. in his capacity to drive market expansion and revenue growth through strategic initiatives. With a strong business development track record in working with renowned brands like Nespresso, MGM Resorts, Microsoft, Johnson & Johnson, and Unilever, Jacob develops comprehensive growth plans, leveraging industry best practices, analyzing key performance indicators to identifiy areas for improvement and fosters a culture of collaboration and achievement. Prior experience at leading agencies includes roles as an Account Manager, Strategist, and Director of Strategy.

FAQs

What does a healthcare digital & strategy agency do?

A healthcare digital & strategy agency helps organizations navigate the evolving healthcare landscape by implementing digital transformation initiatives, optimizing patient engagement, and achieving operational efficiencies. G & Co. works with hospital systems, healthtech companies, insurance providers, and medtech firms to craft end-to-end digital strategies that enhance patient experiences, streamline operations, and ensure compliance with regulatory frameworks.

As a full service digital healthcare agency, we leverage cutting-edge technologies such as AI-driven personalization, advanced analytics, and omnichannel experience orchestration to help healthcare businesses stay ahead of industry trends. Whether optimizing a digital health platform, improving telehealth experiences, or integrating AI-powered analytics, we ensure that our clients build scalable, patient-centric solutions that support measurable growth. With an approach rooted in data-driven insights and consumer-centric strategies, G & Co. helps organizations modernize legacy systems, enhance digital touchpoints, and position themselves as leaders in the competitive healthcare market.

How can a healthcare digital & strategy consulting firm help my business grow?

A healthcare digital & strategy consulting firm like G & Co. helps businesses unlock growth by developing digital-first strategies that improve patient experiences, operational efficiency, and competitive positioning. We partner with healthcare enterprises to build scalable, tech-driven solutions that boost revenue growth, patient retention, and long-term market differentiation. Our expertise spans healthtech, telehealth, medical devices, and digital health, allowing us to create solutions that address industry-specific challenges. 

Through AI-powered personalization, real-time analytics, and omnichannel journey mapping, we help organizations improve engagement and optimize patient interactions across multiple touchpoints. Additionally, we provide deep market analysis, competitive benchmarking, and consumer research, ensuring that our clients remain ahead of industry trends. By aligning business objectives with digital capabilities through healthcare strategy consulting, G & Co. is a digital healthcare agency that enables healthcare organizations to accelerate innovation, reduce costs, and foster sustainable growth in an increasingly digital-first world.

What are the key benefits of hiring a healthcare digital & strategy agency?

Hiring a healthcare digital & strategy agency like G & Co. provides organizations with the digital capabilities, strategic frameworks, and consumer insights necessary to enhance patient engagement, improve operational efficiency, and achieve long-term growth. Through AI-powered personalization, we enable more meaningful patient interactions and better adherence to treatments, while our expertise in telehealth, medical devices, and digital health solutions ensures that businesses develop scalable, future-proof digital ecosystems.

Beyond technology implementation, we provide regulatory and compliance guidance, ensuring adherence to HIPAA, GDPR, and other healthcare laws while still accelerating digital innovation. Our Industry Indexes and consumer research equip organizations with market intelligence and competitive insights, helping them make informed, data-driven decisions that enhance their market positioning. Unlike traditional healthcare consulting firms, G & Co. executes strategies from concept to full-scale implementation, delivering measurable business outcomes and sustainable digital transformation.

How do I choose the best healthcare digital & strategy consulting firm for my organization?

Selecting the right healthcare digital & strategy consulting firm requires an evaluation of expertise, industry experience, and the ability to deliver tangible outcomes. We distinguish ourselves through deep healthcare industry knowledge, advanced AI integration, and a data-driven approach that ensures our clients stay ahead of industry shifts. When choosing a partner, it's essential to assess whether healthcare consulting companies have specialized experience in healthtech, medical devices, digital health, and hospital systems. 

A top firm should also leverage analytics platforms, market research, and AI-driven CX capabilities to provide real-time benchmarking and actionable insights. Regulatory expertise is another crucial factor—healthcare digital transformation must align with compliance requirements while enabling innovation. Finally, healthcare management consulting companies should not only advise but also execute. G & Co. provides end-to-end strategy execution, ensuring digital roadmaps move beyond theoretical recommendations into real-world results that generate revenue growth and operational success.

What should I look for in a top healthcare digital & strategy agency?

The best healthcare digital & strategy agencies combine strategic depth, technological innovation, regulatory expertise, and executional capabilities. G & Co. stands out by offering a full-spectrum approach to digital transformation, helping healthcare enterprises enhance patient experiences, optimize digital ecosystems, and position themselves as industry leaders. A top digital healthcare agency should have the ability to develop comprehensive digital roadmaps that align with business objectives while integrating AI-driven recommendations, analytics tools, and machine learning marketing to optimize patient interactions. 

Regulatory knowledge is equally critical—any firm operating in the healthcare space must ensure compliance with HIPAA, GDPR, and other industry regulations while still pushing the boundaries of digital innovation. Proven experience working with health plans, medtech companies, and telehealth providers is a strong indicator of success. Additionally, a strong omnichannel execution strategy—from telemedicine platforms to patient portals—ensures that patient engagement remains responsive across digital touchpoints. With G & Co.’s data-driven and technology-first approach, healthcare organizations can build scalable, impactful, and regulation-compliant digital ecosystems.

How can a digital healthcare agency improve patient engagement and experience?

In today’s healthcare landscape, enhancing patient engagement is essential for improving health outcomes, increasing retention, and streamlining operations. G & Co. helps healthcare organizations achieve this by leveraging AI-driven customer experience strategies, personalization, and omnichannel integration to create intuitive, user-centric healthcare journeys. Through AI-powered personalization, we tailor digital interactions, content, and recommendations to individual patients, ensuring a more customized healthcare experience. 

Our expertise in telehealth, patient portals, and mobile strategy allows us to create fully integrated digital ecosystems that make healthcare access more convenient and engaging. Additionally, predictive modeling and real-time analytics enable healthcare providers to anticipate patient needs and offer timely interventions. A strong user experience (UX) strategy and healthcare marketing strategy is also critical, ensuring that digital health platforms are intuitive, accessible, and aligned with patient expectations. By implementing a data-driven, technology-enabled engagement strategy, G & Co. helps organizations improve satisfaction, loyalty, and overall patient care effectiveness.

What role does AI play in healthcare digital transformation, and how can an agency help?

AI is revolutionizing healthcare digital transformation by enabling predictive analytics, automation, and hyper-personalized patient experiences. G & Co. specializes in AI-driven customer experience strategies, machine learning applications, and automation tools that help healthcare enterprises scale operations and improve patient care. As part of our healthcare consulting work, we create tailored experiences that enhance patient engagement and adherence to treatments through AI-powered personalization. Predictive analytics enables healthcare providers to anticipate patient behaviors, detect potential risks, and optimize care pathways, leading to improved clinical outcomes. 

AI-driven automation streamlines administrative workflows, clinical decision-making, and customer support, reducing costs while increasing efficiency. Additionally, AI-driven CX tools such as chatbots, recommendation engines, and real-time engagement solutions improve digital interactions across telehealth and online patient portals. With AI’s role in healthcare rapidly expanding, G & Co. ensures that healthcare enterprises leverage cutting-edge AI solutions to accelerate innovation, enhance patient experiences, and achieve long-term digital transformation goals.

How do healthcare digital & strategy firms support regulatory compliance and data security?

Ensuring regulatory compliance and data security is critical for any healthcare organization undergoing digital transformation. Healthcare digital & strategy firms like G & Co. provide end-to-end solutions that align digital initiatives with HIPAA, GDPR, and regional healthcare regulations, ensuring organizations operate within strict compliance frameworks while maintaining agility in innovation. We conduct comprehensive compliance audits to assess risks and ensure that digital platforms, patient portals, and telehealth solutions adhere to evolving regulatory standards. 

Encryption protocols, multi-factor authentication, and secure cloud architectures are implemented to safeguard patient data from breaches and cyber threats. Additionally, we integrate AI-driven anomaly detection and real-time monitoring systems to proactively identify security vulnerabilities before they escalate. By developing secure, compliant, and scalable digital ecosystems, we empower healthcare organizations to embrace digital transformation with confidence, ensuring that patient trust, data privacy, and regulatory adherence remain uncompromised.

Can a digital strategy agency help integrate telehealth and virtual care solutions?

Yes, a healthcare digital & strategy agency plays a crucial role in designing and integrating telehealth and virtual care solutions that enhance accessibility, streamline operations, and improve patient engagement. G & Co. helps healthcare organizations develop, scale, and optimize telehealth services that meet the demands of modern healthcare consumers. We create intuitive telehealth experiences by integrating secure, HIPAA-compliant telemedicine platforms, ensuring that patients can access virtual consultations, remote monitoring, and digital care plans effortlessly. 

By leveraging AI-powered personalization, real-time analytics, and omnichannel engagement strategies, we enhance patient-provider interactions, reducing friction in digital health experiences. Additionally, we implement interoperable systems that connect electronic health records (EHRs), patient portals, and diagnostic tools, ensuring a cohesive and scalable virtual care ecosystem. With G & Co.’s expertise in healthcare strategy and digital health transformation, healthcare providers can successfully implement and expand telehealth services that unlock better patient outcomes and operational efficiency.

How do consulting firms help healthcare organizations create omnichannel patient experiences?

An omnichannel patient experience ensures that healthcare consumers receive connected interactions across all digital and physical touchpoints. G & Co., a leading digital healthcare agency, specializes in building unified digital ecosystems that integrate telehealth, mobile apps, patient portals, and in-person care experiences, enabling healthcare organizations to offer personalized, consistent patient journeys. By leveraging AI-driven customer experience (CX) tools, we analyze patient behaviors and optimize engagement strategies across multiple channels through our healthcare consulting services.

Our approach involves experience orchestration, omnichannel journey mapping, and real-time data analytics, ensuring that healthcare providers can engage patients in a personalized and contextually relevant manner. Through automated engagement platforms and predictive modeling, we create adaptive digital experiences that anticipate patient needs and improve retention. With G & Co., organizations benefit from proven healthcare strategy consulting that enhances both patient satisfaction and operational performance.

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